Its not often that a website design company is happy for us to take their website client away but this example conversation did make us laugh.
[Essex Website Designers] With your website client’s permission can you transfer this website for us? We have agreed to transfer the site for her then look after the site. Any problems please phone / email me personally using the numbers below. I have cc’ed the client into this email and obviously you are at liberty to phone / email her to confirm this request.
[Old Website Design Company] To be honest we are quite relieved here that the client has decided to move on but there are some outstanding fees owed by the client for that site. If the fees are paid up to date I will happily transfer it over. I have attached a copy of the client’s account.I should really have chased it up with her, but she was having a bad time and i’m a bit soft!
Can you send me the name and address for the new registrant and the Tag to transfer it to – no rush, just before Monday please. Am I ok saying you will pay the Nominet transfer fee – I think it’s £12.
[Essex Website Designers] I’m happy to act as intermediary, can you send me the invoice and if agreed by Denise that she will pay them I will pay you on her behalf via bank transfer to enable the transfer to proceed.
The website owner has informed me she has paid you directly can you now initiate the transfer by updating the IPS Tag on the domain to ENOM and emailing me back thank.
Would appreciate you absorbing the £12 transfer fee, especially as I have already persuaded Denise that the £75 fee you charged for work that isn’t on the site should just be written off. She wont be happy to have to pay more. I am referring to charge about making the site to make it suitable for mobile viewing, it was queried as we have agreed to make it responsive for her
[Old Website Design Company] The website was originally done a number of years ago but I tweeked it a bit earlier this year and made it more mobile friendly. She agreed the price but was having a rough time when the invoice was due do I never chased it up properly. I am quite happy if she has paid the account up to date to transfer it to you.
Can you just clarify she has / is:
- Paid the invoice I mailed you
- Is happy to have the address supplied as her public visible address ( I just don’t want any comebacks with this as it’s not normal for a lady to use her personal address)
I can’t help with the fees Nominet will charge though I am afraid. I will get everything done regarding the transfer Monday on my return.
I have initiated a Nominet names transfer over to your email address. Once that is finalised I will send you over all the relevant details. Do you want the file sending over containing all her images etc? I haven’t checked but I am sure I have it filed away somewhere. I have had notification that the domain transfer has completed.
The website is quite an old site, created originally in ‘sitemaker software’ Moonfruit. I have not used Moonfruit in ages but I have created you an account (A free one) but I will have to change the email address to yours.
[Essex Website Designers] If possible can you zip her website up with all the photos and email or dropbox it to me? Moonfruit allow you to download one file at a time only. You have been very professional during this website transfer and I appreciate this.
[Old Website Design Company] No problem at all. I quite happy to get paid the balance and pass that ‘one’ over to you!
Word of warning (off the record) I am not sure about the client. She has rather a strange split personality and can be quite nasty with it! When she is quiet, she calls and calls and seems to think her not being busy is some conspiracy against her. I know she has had some rough times with her health but I am not sure she really should be doing what she does, but that certainly not for me to suggest! She has a list of Directories she advertises on so that should help you with it. I do wish you luck with her though as I think you will need it.
[Essex Website Designers] We have been working on the new site for 2 weeks now The escort website owner has now told us that its our responsibility to get her website listed on all the companies featured on her banner adverts even though this wasn’t requested or even suggested previously and as we are nice people we have agreed to this (anything for a quiet life to get this one finished and put live).
She has told us that you have her email passwords to facilitate this and has requested we ask you for it. Therefore can you give us the password to her personal email account.