Every project we do is different and we go out of our way to address every concern you have by email / phone and in person during our meetings, here is an example exchange between a website design company (us) and a sample client during the requirements gathering / quotation stage of a typical website design project for a business brochure site using wordpress.
[Website Designers] Thank you for your quote request. I will be contacting you shortly by phone or email to discuss your request. In the meantime, it would be helpful to you and me if you check out a couple of pages on my site with information about what will happen next. We would be happy to quote for you. One quick question – are you in Essex at the moment so that I can call you and does the company who wants the website have one already?
If you have any questions for me, you might find the answers on one of those pages. If not, you can ask me any question you like when I call you to discuss your new website project. Information You Will Find useful:
The choices of packages for when we design your website.
Some of the websites we have already designed.
All about our web design company.
If you do have any questions about my services, please jot them down and ask me when I call. Until we speak, have a great day.
[Website Owner] We really want to get moving on this as soon as possible as we have spent a long time selecting your company from the good reputation you have locally, if you are able to do this for me please let me know.As you can see, I’m not really up to speed with this sort of thing, but this is a general idea of what I would like as the logo (attached graphic design) If you can work to the £2000 budget we spoke about, I would like to get started as soon as possible.
[Website Designers] Thank you for meeting up with me yesterday. I have started on your formal quote, but today I have 2 meetings in Corringham and Stanford-le-Hope. But will finish you quote tonight and email it to you tomorrow morning. Sorry for the delay and please check you email in the morning. Here are 2 sites I think you should look at. Both these sites are for WordPress themes. All I need you to do is have a look at the themes and select a couple that you like and send me the web address of the ones you like.
Yes, we can work to the £2000 budget and we can start within 2 weeks we will send you an invoice for the deposit and then make a start based on what we spoke about.
I will also knock-up a logo sample for you to look at over the weekend.To get this web project underway, please pay the deposit which signifies the start of the development process. In the meantime I will get the design process started. I have attached the invoice for the deposit to this email.
Also can you please organise and send me:
- The web addresses of the 2 websites you showed me at our meeting. You old company website and the other websites you own.
- I will also need a list of the services and products you provide.
- Full contact details – Phone, Address, Email and Company Name.
I have done some research as far as domain names are concerned and came up with three website suggestions and are available, will email you these separately. Please let me know what domain you like and I will organise it for you. To do so I will need to know the name of the parent company, business address and details as mentioned above as to register the domain we will need your business details.