Just when I thought I had seen everything now there is a SEO company (or at least thats what they describe themselves as) that deletes their client’s website stats, presumably to hide the fact that after they started work the website owner stopped getting calls and email as the site was banned from Google,
[SEO Company] Thanks for the meeting on Friday. I have given this some thought and on mature reflection have decided not to continue with the new web site project. The £4500 budget is, frankly, inadequate to do the job properly. We will both inevitably end up being dissatisfied with the result and our mutual ROI will be minimal.
I would very much liked to have done this work but it does not make commercial sense for you or our company. Please accept my apologies.
[Website Owners] Hi one last thing before we either decide to switch or stay with you, previously you mentioned you had put Google Analytics stats on our site, please can you advise password and the appropriate link so I can see how successful the existing site has been. We are clearly still concerned that we cannot now find our website on Google and are worried that the work you have done for our website has caused it to be banned somehow.
[SEO Company] I gave up on the Google analytics for your website some time ago as clearly you did not wish to proceed with the Search Engine Optimisation or Google Adwords. These were set up over two years ago. You should have access to the Adwords account. The tracker code is visible on each page of the site as per – code view at the end of each page but it has not been monitored or worked on for possibly over a year or more and we have kept no records for sometime. Your website is up and working and we cannot control what Google indexes as we explained to you.
[Website Owners] After some lengthy discussions with my partners, we have no choice but to move forward with another essex web designer, they will also host the site etc. Please check through and make sure old invoices have been paid and we are up todate. Also I will require some info from you, for example an email list of all contacts through the website (for mailing purposes). I would like a smooth hand over any extra work or requests from me (like above) please send us a final invoice.
Also our new web design company tried to look at Google Analytics using the password etc, he emailed me the following:
I have checked your Google account and found that the analytics wasnt setup from your Google account. Your analytics code from your account is not on the website we suspect the previous website designers analytics code has been added to your site, you should ask him to add you as a user manager with access to your site from his Google account.
[SEO Company] As you may be aware I have done nothing on your site for over two years, since we started the SEO work. As you did not wish to continue or pay for any further work we deleted the Analytics account, which has not been used for over a year.
I will send over the ftp access and hosting and email account details tomorrow. I also have hundreds of email addresses from enquiries if you want them for any reason we can send them.